Privacy Policy
Last updated: 8 October 2026
PlushyBlushy ("we", "us", "our") respects your privacy, especially given the personal nature of what we sell. This policy explains what information we collect, why we collect it, and how we protect it.
Information we collect
- Contact and delivery details you give us: name, phone number, email, delivery address, city and pincode.
- Order details: product, quantity, price and payment method (online or cash on delivery).
- Messages you send us via WhatsApp, email or the callback form, including your preferred time to be contacted.
- Basic technical data such as browser type and pages visited, used only to keep the site working and secure.
What we don't collect
We never see or store your card, UPI or net banking details. Online payments are processed directly by our payment gateway partner, not by us.
How we use your information
- To process, pack and deliver your order.
- To contact you about your order or a callback request you raised.
- To respond to support questions on WhatsApp or email.
- To improve our website and prevent fraud or abuse.
We do not sell your personal information to anyone, and we do not use it for anything beyond fulfilling and supporting your order.
Discreet by design
Your name and address are shared only with our courier partner, strictly to deliver your parcel, which ships in a plain box with no product name, image or brand logo and a neutral sender name. Invoices and SMS/email order updates also avoid naming the specific product.
Who we share information with
- Courier and logistics partners, to deliver your order.
- Payment gateway providers, to process online payments securely.
- Tools we use to run the site (such as hosting and analytics), only as needed to operate the business.
We do not share your information with anyone for marketing purposes without your consent.
Cookies
We use minimal cookies/local storage to remember things like your age confirmation and whether you've seen a welcome offer. These stay on your device and are not used to track you across other websites.
Data security
We take reasonable technical and organisational steps to protect your information from unauthorised access, loss or misuse. No method of transmission or storage is 100% secure, but we work to keep your data safe.
Data retention
We keep order and contact information only as long as needed to fulfil your order, handle any support request, and meet our legal and accounting obligations.
Your rights
You can ask us to show you, correct, or delete the personal information we hold about you by contacting us (details below). We'll respond as quickly as we can.
Age requirement
PlushyBlushy sells adult wellness products and is intended only for users aged 18 and above. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above will reflect the latest changes.
Contact us
Questions about this policy? Reach out on WhatsApp or email support@plushyblushy.com.